Join Tim Fletcher, Senior Emerging Issues Specialist at Gen Re, and Laura Gregory, Attorney at Lynch & Lynch, as they examine the growing intersection of social inflation and bad faith litigation, including a review of how shock verdicts and excess-of-limits settlements are reshaping claims exposure for carriers. This session will investigate the motivations driving bad faith claims and the societal forces fueling legal system abuse, then explore how shifting public attitudes toward the insurance industry are influencing jury behavior and plaintiff strategies. Practical steps carriers can take to avoid and mitigate bad faith exposure will be shared, with a focus on operational best practices that serve as effective safeguards. The session will also address how internal claims handling dynamics can either protect carriers from or contribute to viable bad faith claims.
This webinar is a replay of a popular session from In2Risk 2025 in New Orleans from November 3-5. We hope this replay will get you excited about In2Risk 2026 in Las Vegas, October 19-21! Make sure you save the date!
Timothy Fletcher, JD, CPCU
Vice President, Senior Emerging Issues Specialist
Gen Re
Timothy M. Fletcher is Vice President and Senior Emerging Issues Specialist at Gen Re, where he leads the company's Emerging Issues Unit, drawing on extensive experience to identify emerging risks and exposures for clients and internal colleagues. He is a frequent contributor to Gen Re's blog and serves as editor of the UM/UIM Liability Laws Survey. Fletcher holds a Bachelor of Arts in Journalism from the University of Minnesota and a Juris Doctorate from Mitchell Hamline School of Law.
A CPCU designee, Fletcher has been deeply engaged with the CPCU Society throughout his career, having served as President of the Atlanta Chapter, Governor for the Upper South Region, and currently serving on the Reinsurance, Excess and Surplus Interest Group. He also serves as a guest lecturer on Risk Management and Insurance at Georgia State University and for numerous industry organizations.
Laura Gregory, JD, CPCU
Attorney
Lynch & Lynch
Laura Gregory is an experienced insurance coverage and bad faith attorney based in Boston with over 30 years of specialized expertise in resolving complex insurance claims and coverage disputes. Her practice spans a comprehensive range of insurance matters, including litigating declaratory judgment actions and bad faith claims, conducting alternative dispute resolution through mediations and arbitrations, and providing strategic coverage counsel to insurance companies across both commercial and personal lines policies. Having litigated hundreds of cases involving coverage disputes, bad faith claims, rescission, material misrepresentation, and fraud, she brings proven courtroom experience to her work, including securing successful jury verdicts.
A CPCU since 1999, Gregory remains actively involved with both the Boston CPCU chapter and the national organization and frequently authors articles and speaks on insurance coverage and bad faith topics. Beyond her legal practice, she is a bestselling co-author of #Networked: How 20 Women Lawyers Overcame the Confines of COVID-19 Social Distancing to Create Connections, Cultivate Community, & Build Businesses in the Midst of a Global Pandemic and has served as an elected official on the Andover Select Board since 2017.